Refund Policy — Christopher Trimble

Website: https://www.TrimbleProductionsOnline.com

Contact: trimbleproductionsonline@gmail.com

Effective Date: August 10, 2025

1. Scope

This Refund Policy applies to purchases of downloadable digital image files (“Digital Products”) made through our Site.

2. All Sales Final After Download

Because Digital Products are delivered electronically, all sales are final once a download has occurred.

3. Pre‑Download Cancellations

If you contact us to cancel before a download link has been issued, we will attempt to cancel the order. Once a download link is issued, cancellations are not available.

4. Failed or Corrupted Downloads

If you experience a failed or corrupted download within 7 days of purchase, contact us and we will provide a refreshed link at no additional cost.

5. Re‑Download Window & Retired Products

We support re‑download requests for 30 days from the purchase date; email us at the address above with your order number. We may retire or remove products from the Site; prior purchases will be honored during the 30‑day re‑download window. After that period, re‑delivery is at our discretion and may not be available if the file is no longer archived.

6. Duplicate Purchases

If you accidentally purchase the same Digital Product more than once and have not downloaded duplicate copies, contact us within 7 days and we will issue a refund or credit at our discretion.

7. Compatibility and Support

Please review product descriptions for file formats and requirements before purchase. We are unable to offer refunds due to software incompatibility or failure to meet system requirements.

8. Chargebacks

If you initiate a chargeback without first contacting us, we may suspend access to your downloads and contest the chargeback. We are happy to help resolve download issues promptly via the contact information above.

9. Mandatory Consumer Rights

If applicable law grants you a mandatory right of withdrawal (e.g., certain jurisdictions), you consent to immediate performance and acknowledge that you lose that right once the download begins, to the maximum extent permitted by law.

10. How to Request Help

For any issues or questions, email us at trimbleproductionsonline@gmail.com. Please include your order number, the product name, and a description of the issue.